Frequently asked questions
- How can I transfer my account to another e-mail address?
- How can I upload several documents to Scrive?
- I'm an administrator and I can't delete one of our users?
- How do I transfer a user into our company?
- Differences between Scrive New and Scrive Classic
- How to use invitation method: "Link" instead of "E-mail" [Scrive Classic]
- How to activate two-factor authentication in Scrive new
- How do I install Office Add-in for Scrive?
- How do I remove the Scrive plugin from my Microsoft Office application?
- How do I offboard to Box?
- How do I offboard to NetDocuments?
- How do I offboard via SFTP?
- How do I offboard to Microsoft SharePoint?
- How do I offboard to Google Drive?
- How do I offboard to OneDrive?
- How do I offboard to Dropbox?
- What do I do if I can’t login using Single Sign On (SSO)
- How can I save my signed documents outside of Scrive?
- How can I delete my account?
- How do I remove a signatory from an ongoing process?
- How do I activate BankID in Scrive?
- I lost the 2FA application and can't login
- Why doesn't the invites follow the invitation order that I have set?
- Why doesn't the recipient receive the e-mail from Scrive?
- I don't have my signed document anymore, how can I acquire it?
- Why is the Send button gone?
- How do the different NemID options work?
- Why do I get "Something went wrong" when I try to log in?
- What are the currently supported browser versions?
- What is the maximum file size of a PDF in Scrive?