Skip to main content
Logo
Logo
Submit a request
Deutsch Deutsch (Deutschland) svenska svenska (Sverige)
Sign in
  1. Scrive
  2. Scrive eSign Online
  3. Advice & troubleshooting
  4. Frequently asked questions

Frequently asked questions

  • How can I stop receiving an invitation to sign a document?
  • How can I transfer my account to another e-mail address?
  • How can I upload several documents to Scrive?
  • I'm an administrator and I can't delete one of our users?
  • How do I transfer a user into our company?
  • Differences between Scrive New and Scrive Classic
  • How to use invitation method: "Link" instead of "E-mail"
  • How to activate two-factor authentication in Scrive new
  • How do I install Office Add-in for Scrive?
  • How do I offboard to Box?
  • How do I offboard via SFTP?
  • How do I offboard to Microsoft SharePoint?
  • How do I offboard to Google Drive?
  • How do I offboard to OneDrive?
  • How do I offboard to Dropbox?
  • What do I do if I can’t login using Single Sign On (SSO)
  • How can I save my signed documents outside of Scrive?
  • How can I delete my account?
  • How do I remove a signatory from an ongoing process?
  • How do I activate BankID in Scrive?
  • I lost the 2FA application and can't login
  • Why doesn't the invites follow the invitation order that I have set?
  • Why doesn't the recipient receive the e-mail from Scrive?
  • I don't have my signed document anymore, how can I acquire it?
  • Why is the Send button gone?
  • How do the different NemID options work?
  • Why do I get "Something went wrong" when I try to log in?
  • What are the currently supported browser versions?
  • What is the maximum file size of a PDF in Scrive?
  • I need to change something in the document after it has been sent out, how can I do this?
  • Next ›
  • Last »

Copyright © Scrive . All Rights Reserved.

Deutsch Deutsch (Deutschland) svenska svenska (Sverige)