To increase the security within a signing process you can choose to add Pin by SMS as an extra layer to be able to access and/or sign a document through Scrive. You can select to add Pin by SMS as an extra authentication method partly to open the document (before and after it has been signed) and partly to sign it. When adding this extra authentication method you need to add the correct mobile number of the recipient (remember to use the format including correct country code, e.g. +46).
When using this method the recipient will be sent a 4 digit code to the registered mobile number when requesting to open and/or sign the document. After typing in the code the recipient is able to open/sign the document accordingly.
If you lack the option to pick Pin via SMS as an authentication method, please reach out to email@example.com for assistance. There is a cost per sms related to this method, for more information regarding this, reach out to your customer success contact at Scrive or to firstname.lastname@example.org.