Why do I get "Something went wrong" when I try to log in?

Issue:

This error appears when you have bookmarked a draft page and try to log in after using that bookmark.

Reason:

When you log in you will automatically get forwarded to a new document process with a unique ID in the URL. After a while, this document ID can eventually get obsolete. When that happens, the URL will not be valid and an error message is displayed.

The bookmark you use were probably created after you logged in and therefore contains the unique ID in the URL.

Solution:

1. Go to https://scrive.com/new/login. (if you want to use bookmark, we recommend that you bookmark this page).

2. Type in your email and password, click on Log in.