Deleting users
Before you delete a user:
Note that after you delete a user from your Scrive account, you and other users can still use any templates and attachments they shared, but you can't delete them, and you can't edit the templates. Therefore, before deleting a user, we recommend that you make copies of any shared templates and attachments.
This article contains the following sections, click to see the instruction for the version of Scrive Online that you are currently using:
Scrive New:
To delete a user:
- In the Users area of your account, click the X to the right of the user’s name:
If there is no red X
If there is no X, it means this user has started a signing process that is still in progress. To delete this user, you must first cancel the signing process as follows:
- From your E-archive, click the process in progress to open the status page
- Click Withdraw
See also:
Scrive Classic:
To delete a user:
- In the Users area of your account, click the red X to the right of the user’s name:
If there is no red X
If there is no red X, it means this user has started a signing process that is still in progress. To delete this user, you must first cancel the signing process as follows:
- From your E-archive, click the process in progress to open the status page
- Click Withdraw
See also: