Cancel/withdraw a signing process

This article contains the following sections, click to see the instruction for the version of Scrive Online that you are currently using:

• Scrive New
• Scrive Classic

Scrive New:

After you click Start signing, you can withdraw the document to cancel the signing process. An Admin user can withdraw a document sent by another user.

To cancel a signing process:

1. From the top menu, click E-archive.
   
   
2. Under Documents, open the document you want to withdraw. You will come to the status page:
   
   
   
   
3. Click Withdraw:
   
   
   
   
4. Click Withdraw:
   
   

If you want to restart the signing process, click Restart to go to the design view, and then click Start signing. You can also restart it from your E-archive. 

Scrive Classic:

After you click Start signing, you can withdraw the document to cancel the signing process. An Admin user can withdraw a document sent by another user.

To cancel a signing process:

1. From the top menu, click E-archive.
   
   
2. Under Documents, open the document you want to withdraw. You will come to the status page:
   
   
   
   
3. Click Withdraw:
   
   
   
   
4. Click OK:
   
   
   
   If you want to restart the signing process, click Restart to go to the design view, and then click Start signing. You can also restart it from your E-archive.