After you click Start signing, you can withdraw the document to cancel the signing process. An Admin user can withdraw a document sent by another user.
To cancel a signing process:
- From the top menu, click E-archive.
- Under Documents, open the document you want to withdraw. You will come to the status page:
- Click Withdraw:
- Click OK:
If you want to restart the signing process, click Restart to go to the design view, and then click Start signing. You can also restart it from your E-archive.