How to manage "My info" in Account settings
This article contains the following sections, click to see the instruction for the version of Scrive Online that you are currently using:
Scrive New:
Click Account from the top menu to access the account administration area. By default you are in the My info section. (Note that the Integration settings area only applies to integrations using the Scrive API.)
My info
All users can view and edit their own personal information and view the company information. Only Admin users can edit the company information:
Change email and/ or phone number:
Scrive users are unable to change their email address on their own since this is connected to the Scrive license.
If you would like to change your email address you will need the assistance of Scrive Support, please contact support@scrive.com.
Changing your phone number can easily be done by navigating to “Account” - “My info” and populating your new phone number in the field labelled “Mobile”. Please keep in mind that country code (for example +46) is mandatory.
Users
Click Users to view the current users on your organisation’s account. There are two user roles: Admin and Standard:
Standard users can:
- send documents for signing
- view and manage documents they have sent
- perform limited account administration tasks
Admin users can also:
- perform all account administration tasks
- view documents sent by other users
- send a reminder, withdraw, or extend the due date of a document sent by another user (but can NOT restart a process initiated by another user)
See also:
Standard and Admin user information
Scrive Classic:
Click Account from the top menu to access the account administration area. By default you are in the My info section. (Note that the Integration settings area only applies to integrations using the Scrive API.)
My info
All users can view and edit their own personal information and view the company information. Only Admin users can edit the company information:
Users
Click Users to view the current users on your organisation’s account. There are two user roles: Admin and Standard:
Standard users can:
- send documents for signing
- view and manage documents they have sent
- perform limited account administration tasks
Admin users can also:
- perform all account administration tasks
- view documents sent by other users
- send a reminder, withdraw, or extend the due date of a document sent by another user (but can NOT restart a process initiated by another user)
See also: